Responsibilities:

Under the direction of the Program Manager, Collaboration Tools:

• Assist the technical team in establishing architectural designs, implementation plans, and participate in the deployment and transition activities from on-premises telephony tools to cloud-based telephony solutions

• Provide technology advisory services to establish roadmaps for both cloud-based telephony solutions and Defender for Office 365 platforms based on industry best practices

• Support operational priorities regarding telephony solutions, including resilience, end user telephony use cases, call centers and compliance recording services & emergency use cases (e.g. 911)

• Other related activities and deliverables as required

Required Qualifications & Skills

• A minimum of five (5) years of demonstrated expertise in unified communications solutions, including Cisco on-premise solutions (CUCM, UCCX, CER, etc.), and cloud-based telephony solutions (Direct Routing as a Service, Operator Connect, etc.), and Microsoft Teams.

• A minimum of three (3) years of demonstrated knowledge on Microsoft’s Defender for Office 365, as well as other email security and hardening technologies (email gateways, internal relays, DMARC, DKIM, SPF)

• A minimum of five (5) years of demonstrated expertise in the M365 SaaS suite of solutions, including

SharePoint Online, Exchange Online, OneDrive & MS Teams

About US Tech Solutions:

US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com .

US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.